Lastly, there’s also the business cloud side of the equation. Google and Microsoft have been battling for several quarters over government and corporate contracts for their respective cloud IT services. In November 2010, Google filed a lawsuit against the federal government, alleging that the Department of the Interior unfairly restricted its bid to update its email and messaging system in favor of Microsoft’s BPOS-Federal suite. That action alone hints at the animosity level between the two companies.
Both the training and the certification are vendor-neutral; the student learns the fundamental knowledge to work in any vendor’s space. CTP+ does a good job of explaining how the data world and the telecommunications world intersect. This background is especially helpful for VARs and service providers who work with or support products from multiple vendors to make sure the voice, video and data networks are working just right.
EXIN qualification program according to ISO/IEC 20000 combined with the ABC of ICT method offer innovative solutions beyond what the most common frameworks can provide. These were common issues shared by many of the participants and highlights the need for a new approach to ITSM.
It would make sense in light of the Skype acquisition — allowing Microsoft to sell a complete mobile Skype handset solution. Analyst Rob Enderle of the Enderle Group believes a Microsoft/Nokia combo could provide an alternative to standard telecoms, especially around the world. Even in the U.S., where Nokia isn’t as strong, Enderle says there is room for competition to the country’s vanishingly small number of telecom carriers.
With 20+ years of IT management experience, Bussmann grew up in the era of command-and-control IT. Yet, his personal style is more akin to a 20-something hipster. He uses his iPad constantly, especially the Twitterific app to personally update his @sapcio account whenever he has a spare minute between meetings.
